Rm88 believes the best entertainment is entertainment that doesn't disrupt your life. We provide tools, guides and support to ensure every gaming experience stays enjoyable and in control.
We continually remind members that gambling is entertainment — not a way to generate income or resolve financial problems.
All self-control tools are provided free of charge and can be activated instantly with no fees or complicated procedures.
The rm88 team is here to support anyone who needs help — without judgement or penalty.
We invest in protection features that are genuinely useful — not merely to meet compliance requirements, but because we care about the well-being of our members.
Set your own daily, weekly, or monthly deposit limits directly from your account settings. Limits take effect immediately and can only be reduced with no waiting period.
Set the duration of your playing session. The rm88 platform will send you a notification as you approach your set time limit so you are aware of how long you have been playing.
Choose to take a break from the platform for 24 hours, 7 days, 30 days, or a duration of your choice. During the break, your account will be temporarily frozen with no penalties.
Members who need serious help may apply for a long-term self-exclusion — ranging from 6 months to a permanent ban. These requests are handled with full seriousness and confidentiality.
Set the maximum loss amount you are willing to absorb in a day, week, or month. Once the limit is reached, your playing session will be ended automatically.
The rm88 support team, specially trained in responsible gaming, is available anytime via live chat — free, non-judgemental and completely confidential.
Go to Account Settings → Responsible Gaming → Deposit Limit. Select a period (daily/weekly/monthly) and enter the maximum amount.
InstantGo to Settings → Session Time. Choose a session duration of 30 min, 1 hour, 2 hours, or set your own. A notification will be sent 10 minutes before the limit is reached.
InstantSet the maximum net loss amount within your chosen period. The platform will automatically end your session once the limit is reached.
FreeChoose a short cool-off or full self-exclusion. Contact rm88 support via live chat for exclusions exceeding 30 days.
FreeAll limit reductions take effect immediately. Limit increases only take effect after a 24–72 hour waiting period to ensure decisions are made deliberately and not impulsively.
Gambling — in any form — carries real financial risk. Understanding this risk doesn't mean you have to stop playing, but it helps you play smarter and stay in control.
One fact every player needs to understand: the house always has a long-term advantage (house edge). This means that over the long run, the chances of consistently winning are very slim. Games on rm88 are for entertainment purposes — not as a financial strategy.
If you identify 3 or more of the above signs in yourself, it is the right time to take a break and seek help. You do not have to go through this alone — the rm88 team is here to help.
Answer the questions below honestly. The more "Yes" answers you give, the more important it is for you to take precautions or seek help.
How to assess: If you answered "Yes" to 1–2 questions — please monitor your playing habits more closely. 3–5 questions — it is highly recommended to use rm88's self-control tools and consider chatting with our support team. 6 or more — we strongly encourage you to contact the rm88 support team immediately for assistance and further guidance.
The way you approach each gaming session can make a big difference between an enjoyable experience and one you regret. Here are practical guidelines we recommend to all rm88 members:
Before opening the platform, decide on an amount you're comfortable spending on entertainment for the day — just like setting a budget for a movie or dinner. This money should be treated as an entertainment expense, not an investment expected to generate returns.
One of the biggest mistakes players make is trying to "win back" money they've lost by placing bigger bets. This almost always leads to even greater losses. If you've reached the loss limit you set for yourself, stop and do something else.
Every hour or two, take a short break from the screen. Stand up, drink some water, take a short walk. These breaks help you stay aware of the time and money you've put into your session.
Playing when you are angry, sad, stressed, or under the influence of alcohol is a dangerous combination. In such states, decisions are often made impulsively and irrationally. Wait until you are in a more emotionally stable state.
Players who enjoy responsible gaming tend to appreciate the experience itself — the engaging animations, fun game mechanics, the thrill of Live Casino — rather than fixating solely on the outcome of each bet.
Problem gambling doesn't happen overnight — it develops gradually. Understanding where you stand on this spectrum helps you take action before things get serious.
Playing for entertainment, with a controlled budget, able to stop at any time, without affecting daily life.
Occasionally exceeding budget, sometimes chasing losses, starting to hide gaming habits.
Financial difficulties caused by gambling, strained relationships, inability to control the urge to gamble.
Gambling addiction, significant debt, serious impact on family, and deteriorating mental health.
If you are at Level 3 or 4, please contact the rm88 support team immediately via live chat. We will help you activate self-exclusion and provide guidance on accessing appropriate professional help.
Rm88 strictly enforces a minimum age requirement of 18 years. Age verification is part of the mandatory KYC process that all members must complete before their first withdrawal can be processed.
Accounts suspected of being owned or used by underage individuals will be closed immediately and all balances will be forfeited without exception.
If you have children or teenagers at home, we encourage you to take the following steps to prevent unauthorised access: